Privacy Policy

Last updated: January 1, 2025

This Privacy Policy explains how BalloonGames.com (“we”, “us”, “our”) collects, uses, and protects information when you visit and use our website at www.balloongames.com (the “Site”).

1. Information We Collect

Information You Provide Voluntarily

If you create an account, we collect your username and email address. If you contact us through the contact form, we collect your name, email address, and message content. We do not collect payment information — all games are free.

Information Collected Automatically

When you visit the Site, our web server and any analytics tools we use may automatically collect: your IP address, browser type and version, operating system, pages visited, time spent on pages, referring URLs, and device type. This information is used in aggregate to understand how the Site is used and to improve our services.

Game Scores

Guest player scores are stored in your browser’s local storage only and never transmitted to our servers. Registered user scores are stored in our database associated with your account. Global leaderboard entries store only your display name and score value.

2. How We Use Your Information

To provide and maintain the Site and its games
To respond to your contact form messages
To maintain user accounts and score records
To analyse and improve Site performance
To comply with legal obligations

3. Cookies

We use essential cookies required for site functionality (such as session management for registered users) and optional analytics cookies to understand traffic patterns. Please refer our Cookie Policy for full details. You can manage cookie preferences through your browser settings or our cookie consent tool.

4. Third-Party Services

We may use third-party services including Google Analytics (traffic analysis) and a hosting provider. These services have their own privacy policies. We do not sell your personal data to any third party.

5. Data Retention

Contact form messages are retained for up to 12 months. Registered account data is retained for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict certain processing, and data portability. To exercise any of these rights, contact us at the address on our Contact page.

7. Children’s Privacy

BalloonGames.com is intended for general audiences. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child under 13 has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of the Site after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions, please use our Contact page.